Refund Policy
Refund Policy for AugustAI (goaugustai.com)
Last Updated: January 11, 2025
We're committed to your satisfaction with our digital content and social media management services. We've designed this refund policy to be fair and flexible, ensuring you feel confident in your decision to work with us.
Digital Content
While our digital content is typically non-refundable once accessed or downloaded, we understand that circumstances can vary. If you're unsatisfied with your purchase, please contact us within 7 days of purchase, and we'll work with you to find a solution.
Social Media Management Services
We offer our social media management services on a month-to-month basis with no long-term commitment. You can cancel at any time.
Easy Cancellation
You can cancel your service at any point during your subscription by emailing us the request.
When cancelling, a services handoff procedure is initiated and managed through the end of the current billing cycle. We do not provide partial refunds for the remainder of the month after cancellation.
No Future Charges
Once you cancel, you won't be charged for any future months.
Satisfaction Guarantee: If you're not completely satisfied within the first 14 days of your initial subscription, contact us, and we'll work to address your concerns.
Refund Process
To request a refund or cancel your service, email us with the subject line "Refund Request" or "Service Cancellation." Include your full name and the service you're cancelling.
Our team will respond within 2 business days to process your request or address any concerns.
Refund Method
Approved refunds will be issued to the original payment method used for the purchase. Please allow 5-10 business days for the refund to appear on your statement.
Contact Us
We're here to help! If you have any questions about our refund policy or your subscription, please don't hesitate to reach out to us here.
AugustAI reserves the right to modify this refund policy at any time. Any changes will be effective immediately upon posting on our website.
We appreciate your business and look forward to providing you with exceptional service!